FAQ

RETURNS

Regular-priced, unwashed, unworn women's apparel with tags attached will be accepted for return or exchange within 30 days of delivery.  Regular-priced items can be exchanged free of charge. Email info@solicitclothing.ca for an exchange shipping label and/or return address information. Sale and discounted items are final sales. Items returned outside of this policy will be held, or returned to the customer for a shipping fee. Please allow five to 10 business days for return requests to be processed.


SHIPPING

We strive to keep shipping costs low and get your packages out quickly! Please note that delivery preparation is not included in shipping time. We do our best to ensure quick shipping time, but package preparation can take up to 7 business days depending on volume and availability.


I CAN'T FIND IT ONLINE

Sometimes, photos posted on our online women's apparel store or media accounts are of upcoming or previous stock. If you see an item and cannot find it, please email info@solicitclothing.ca for current stock lists and waitlists.


PAYMENT

We accept Visa, MasterCard, JCB, American Express, Discover Network and PayPal.

At this time, we can't accept cash, CODs, checks, money orders or gift certificates for online purchases.